Frequently Asked Questions
Tree Service, Landscaping & Outdoor Services in Charlottesville, VA
Below are answers to common questions about our services, process, and service area. If you have additional questions, feel free to contact us for a free estimate.
General Questions
What areas do you serve?
We serve Charlottesville, VA and surrounding Central Virginia areas, including Albemarle County, Crozet, Earlysville, Ivy, Scottsville, Keswick, Ruckersville, and nearby communities. If you’re unsure whether we service your location, contact us and we’ll be happy to confirm.
Do you provide free estimates?
Yes. We offer free, no-obligation estimates for all residential and commercial services. Estimates are typically provided after an on-site evaluation to ensure accuracy and safety.
Are you licensed and insured?
Yes. Robertson Tree Service & Landscaping is fully insured, and safety is a top priority on every job. This protects both our crew and your property.
Do you work with both residential and commercial properties?
Yes. We provide outdoor services for homeowners, businesses, property managers, HOAs, builders, and contractors.
Tree Services
When should a tree be removed?
A tree may need removal if it is dead, diseased, severely damaged, leaning, or posing a safety risk to people or structures. We evaluate each tree and recommend removal only when necessary.
Do you offer emergency tree services?
Yes. We provide emergency and storm damage tree services for fallen or hazardous trees that pose an immediate risk.
Do you clean up debris after tree removal or trimming?
Absolutely. All tree services include complete debris cleanup, leaving your property clean and safe.
Do you remove stumps after cutting down a tree?
Yes. We offer stump grinding and stump removal services to eliminate unsightly stumps and reduce trip hazards.
Landscaping & Hardscaping
Do you offer ongoing landscaping maintenance?
Yes. We offer both one-time landscaping services and ongoing maintenance plans, depending on your needs.
What hardscaping services do you provide?
Our hardscaping services include patios, walkways, retaining walls, paver installations, stone and concrete features, drainage solutions, and outdoor living spaces.
Can you help with drainage or grading issues?
Yes. We assess grading and drainage problems and recommend solutions to help prevent erosion and water damage.
Land Clearing & Property Preparation
Do you provide lot clearing and land clearing?
Yes. We offer lot clearing and land clearing services for residential, commercial, and development projects, including brush removal, tree clearing, and site preparation.
Can you clear land for new construction?
Yes. We work with homeowners, builders, and contractors to prepare land for new construction or property improvements.
Junk Removal & Hauling
What types of junk do you remove?
We remove yard debris, storm debris, construction debris, furniture, appliances, and general unwanted materials. For specialty or restricted items, contact us to confirm removal options.
Do you offer same-day junk removal?
Same-day or next-day service may be available depending on availability. Contact us to schedule service as soon as possible.
Pressure Washing
What surfaces do you pressure wash?
We provide pressure washing for homes, driveways, sidewalks, decks, patios, fences, and commercial exteriors.
Is pressure washing safe for my property?
Yes. We use appropriate pressure levels and techniques to clean surfaces safely without causing damage.
Scheduling & Pricing
How do you determine pricing?
Pricing is based on factors such as job size, complexity, access, and equipment required. We provide transparent pricing with no hidden fees.
How soon can you schedule service?
Scheduling depends on the service and season, but we strive to provide prompt, reliable scheduling and emergency response when needed.
Still Have Questions?
If you didn’t find the answer you were looking for, our team is happy to help.